I have been buying Dell computers since windows 95 and this time I got really burned .. My old one broke down and I was not able to go on my email to confirm my order so I went a head and placed one with 16 GB of ram .. After dealing with Fedex witch is another story I received my tower with only 8GB of ram . I have tried to contact them to remedy the problem but only get transferred to different departments .. I ould give them 0 stars if i could.. #neverbuyadellagain