Alan Bain
Generally good products but truly dreadful and unhelpful customer service when there are problems. They don't take incoming calls, yet seem to find phoning a mobile number (something most primary school children can do) very taxing. Problems with Dell products are somehow treated as the customer's responsibility. After finally arranging a time to wait in for a collection nobody showed up. Dell's reaction was maybe backlogs over Christmas and could I wait in for another 9am-6pm day. Best avoided.
4 years ago
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Dell has a 1.2 average rating from 1,022 reviews

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