I WILL NEVER BUY ANOTHER DELL PRODUCT!!! I have spent at least 4 hours of my time on the phone, had a technician sent 3 x and waiting now for a replacement computer for an Inspiron 3580 less than 6 months old!! My college student has been without for over a month already and it may be as much as another week before new computer arrives. The customer is not priority as Dell likes to try and have their customer diagnose and repair their crappy product over the phone (spent 3 hours of my time). They are unable to understand that the customer = business, bad customer service, bad product, will = no business!!! If I could give you less than a 1 I would!!!!