WORST COMPANY IN THE WORLD!!! My laptop is under warranty, they had already about 9 attempts of fixing that, every time they have failed and send it back to me assuming it is working but it wasn't. They do not want to replace it for a new laptop, as I am sure this one is having some manufacturing hidden problems that probably no one will never spot and fix. So: - 9 failed attempts of fixing item under warranty - case is taking over 2 months so far and still not solved - many of their representatives just ignore my emails and left them without any reply - and much much more, but I do not have a time to describe all problems EDIT (2015/04/14): Today they had let me know politely just to f... off, it looks like 9 attempts of fixing and failing to fix that laptop was Dell's limit. So yea, I have ended with over 1.5k worth laptop as a tea pad.