They have the worst customer service I have ever encountered. I got a message saying my Office 365 need to have the CC updated on renewal. I tried going online and it wouldn't take. I called customer service and they said it was after hours (8:30 am and they open at 8:00 am). I called another number and I was talking to a call center in India that was no help at all. I wont ever buy a DELL again.