Have purchased Dell computers over several decades. Machines were reliable, functional, worked without fail. Support was on top of any problem. Willing to pay a premium for quality hardware and live support. Only ordered new machine because of MS window evolution. Have ordered 2 2-1 in past 24 months. Both have come with problems. The best is when dell support runs their diagnostics - act most happy to say results - "hardware is working" and then emphasize they support hardware and can't help with any other issues. Dell has regress to the auto industry model(dated,maybe) of business - here is key to your new car, Oh-it is only comes equipped with three wheels and the four is not our concern. Don't just stay away, I am running away from DELL