Appalling Customer Service Check out the saga below and bear in mind every call to Dell takes >20 mins just to get through to rep. 21/9/20: Placed order for Monitor, kB, mouse, and adaptors 24/9/20: Only monitor delivered. Rest of order cancelled without explanation. Contacted Dell. Told that website issue caused order problems and that I needed to reorder. 3/10/20: Reordered outstanding items plus HDMI cable. Got correct order acknowledgement but then order confirmation only contained cable. Raised support request 1038587309. 8/10/20: Still no response from Dell. Phoned them. Got cut off. Phoned again. Told by Dell that the issue will be escalated and my order would be sorted. 12/10/20: No communication. Phoned Dell. They cannot process. Asked me to re-enter. I refused and asked for current order to be cancelled. However, HDMI cable already despatched so waiting for delivery before checking refund status for rest of products. 13/10/20: Dell email states Delivery date for HDMI cable now Nov 20! 14/10/20: Dell email reinstating cancelled order!! Raised email cancelling order again. 20/10/20: Went into my Dell account and cancelled the outstanding orders again! 22/10/20: Finally get email confirming order cancellation.