Denelli Italia, operated by V Star Ltd, markets itself as an Italian sofa retailer, but the reality is quite different. The majority of their sofas and furniture are imported from South China, primarily from Baotian Furniture Co., Ltd. This deceptive practice misleads customers who believe they are purchasing authentic Italian products. The company's modus operandi involves taking orders over a prolonged period (20-25 weeks) and consolidating them into a container shipped to the United Kingdom. Numerous negative reviews highlight dissatisfaction with this lengthy and untransparent process. The questionable practices of Denelli Italia raise concerns about their commitment to customer satisfaction and adherence to fair trading standards. Potential customers should exercise caution and thoroughly research before making a purchase.
You can actually see the identical products via Baotian Furniture Facebook page!
https://www.facebook.com/profile.php?id=100055389708935&sk=photos
1 year ago
Denelli Italia has a
4.5
average rating
from
77
reviews