Denver Modern has quickly become one of my favorite furniture companies. Their pieces are not only beautiful and unique, but also incredibly well-made. They truly elevate any space.
Their customer service is commendable. I had an issue with my initial order, and they went above and beyond to resolve it, demonstrating a true customer-centric approach. However, communication could be improved. While my representative was always helpful and solution-oriented, responses were slow and often required follow-up emails. This extended the resolution process unnecessarily.
Despite this, I'll remain a loyal customer. Their furniture is simply stunning and worth it. I encourage Denver Modern to prioritize faster communication to enhance the overall customer experience.
11 months ago
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