Anonymous
On the 26th of June my account was closed due to ‘the use of stock images’. Since then there has been a lot of back and forth between myself and various employees. Some asked me to provide proof that images were mine, some insisted that my photos are in fact stock pictures. What doesn’t help is that each time a different person responds to my query therefore the whole conversation is incredibly inconsistent. I guarantee that all images on my profile were taken by me. I tried to explain many times that some were taken years ago on models (I have provided screenshots of my Instagram from about 6-7 years ago to show some of the photos). The more recent listings had pictures of clothes on either the floor or the hanger as I have a one year old child and no longer have the time to do proper photo shoot. The staff keeps insisting that I use stock images however they are unable to prove it. Even though I showed that some photos are still in my camera roll and some are on my Instagram. I have no reason to lie about this. I’ve had my account suspended in the past for using stock images, I apologised and vowed to never use stock images again. Since then I have taken HOURS to take and edit photos of all my items as I desperately wanted to do better and keep my account and improve it since it’s my only source of income as a stay at home mum. This whole ordeal has caused me an insane amount of stress and frustration as I have basically been accused of lying and stealing photos that are all mine! Even as I am writing this email I am so upset and angry that I am shaking.
1 year ago
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