depop is the worst company with the worst customer service. I purchase a $70 large HK plush and usps messed up delivering my package to an abandoned house. I contacted depop about it, they said to receive proof. Once I did so, they completely stopped responding to emails and direct messages on social medias. For 2 weeks after constantly emailing them, not one acknowledgment email was sent to me. So i went to my bank to dispute the purchase, then depop suddenly emails me saying my account may get deleted for not going straight to them? Like I went straight to you for 2 weeks. Terrible customer service, terrible company.