Absolutely terrible. I ordered an item which was not as described. Depop accepted the reason for my return and I returned it. I gave them proof of postage and receipt of the returned item. Then because I didn’t receive any refund. After numerous emails Depop stopped responding. I was paying through instalments. The first instalment was not refunded and the other 2 were pending. The total being £150! I eventually had to contact Klarna who I was paying through. Klarna were great. The seller was great. Depop were terrible.