Took over a month to get the right frosted vinyl sticker for my shop windows mainly because of the designing team botched the first design so they kindly corrected it with a replacement with the design I finally needed, there was also some courier issues that causes delay hence why it took so long to arrive but with Jamie's help he was able to re-dispatched it again and the nightmare is finally over. For those who are ordering signs from this company, expect delivery delays. I'm still giving this review 5 stars because their customer service is impeccable. Many thanks.