********** AVOID DESIGN A SIGN *********************************** I ordered a house sign. Three weeks later it hadn't been delivered. I contacted the company (email as they NEVER answer the phone), they asked if I could send them my order acknowledgement(?) I did and their immediate response was that they'd sent it (it appears to be their common initial, and false, claim) There was no proof of despatch offered. I gave them another two weeks, a guy called Luke (Customer Service Manager) had promised the sign would be made and delivered. Surprisingly it hasn't turned up. I've asked for a refund. I'll keep you posted, if only for my own amusement.