Never ever use this company! I ordered two simple house numbers and after 6 weeks I chased to find out where they were. I was advised they must have got lost in the post! Replacements then arrived a couple of days later and one of the numbers was damaged so I could not use this. Then after emailing to complain and being ignored and having to chase for a reply and a replacement I was advised that they did send a replacement and "it must have got lost in the post". It seems strange that Royal Mail do not seem to loose any of my parcels from other companies I order from online other than Design A House Sign?! 7 weeks later I still only have one house number. I was advised I would receive this today, but when I chased today I was told this would now be tomorrow. I will never ever use this company again and would advise anyone to stay clear! Possibly this company can design house signs, but don't expect to ever receive these!