I ordered a product online from this Spanish brand, but when it didn’t fit, I tried to return it. The return address provided on the website is not even a working location. I tried calling customer support, but the phone number doesn’t work. I sent an email request and for two weeks now I’ve only received automated replies saying “we are working on your issue.” This feels like a complete scam. My return window will expire soon and I will lose a lot of money because of their terrible service. This is absolutely unacceptable. I will never buy from this site again.