Spoke to Kirsty on 19 Sept who took all my details and was looking in to hotel, we got cut off so I called back, messaged was passed on, I did this 3x and promised she would call back before she finished…….. no call. Called back on first opportunity on Monday morning and spoke to another lady who looked into it and advised the price which had increased £300, I had a screenshot of the price from the day before but was basically told tough! Due to not getting a call back from Kirsty, very disgruntled customer.
3 years ago
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