Bought latex king size mattress went all flat sent dfs engineer he agreed and said they will replace with new .phoned up about four weeks and they said they we're in dispute with the company who make them not cheap £700 ,So I said I have lost my faith in that firm,and would like to order a different one,they said fine pick new one and delivery free.WoW what a amazing company 10 out of 10 customer service
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