They are not customer friendly. Their products are are far below standard. Bring back MFI. I paid for a product and paid £1,000.0 they give me a receipt of £800,00 and I am still contacting them to get my £200.00 refund but to no avail. After several attempts to contact them they promised to call me back up to now nothing fruitful to my request. This is backed by the store manager so please beware purchasing transactions with the sales agents. This incident happened recently at old Kent road branch in South London. The current store manager there aware and he's behind the syndicate. They never get back to it and I'm still waiting.