They delivered a sofa to my address and the rude drivers snapped at me when I opened the door for not moving the JUNK mail out of the way. When putting in my sofa, he knocked over lamp and it my laptop with a crash. NO APOLOGIES AND THEY WERE NOT WEARING MASKS when I scurried to check if it was ok. When I complained the store manager tried to give a free £30 sofa kit, which I didn't feel was appropriate at all. I called again to challenge this and the person whom I spoke to did not record the incident forcing me to call again the following the day. I spoke to someone on Saturday through their social media whom after emphasising that they were not wearing their masks refunded me their delivery charge. Exhausting and disgusting that they would put a vulnerable person and their property at risk.