Can not contact Dfs Llandudno. Absolutely no customer service. Chair leg fell off as soon as we moved it and a hole in foot stool. No cleaning kit delivered which we have paid for. Delivery was not on day, van broken down, delivered next day by two really nice delivery men but phoned first as someone had written cancelled on the order. We ended up sitting on garden chairs and as we ate 80 years old not very comfortable. No one has contacted us to apologise or address these issues. I will have to take matters further. This is rubbish. I am now going to contact director at head office but I will have to write as every phone number is the same and after 30 mins no answer