These people just don't care once they have your money and I have serious doubts about their legality. Why is their published customer care email address non existent? Payed for an arm chair on the clear understanding it would be available the following day ...then nothing! no chair, no explanation, useless callback, phone call after 30 minute wait just cut off. Only recourse seems to be reclaiming my money in the small claims court...what a hassle! Don't use these people!