Do not buy from DFS!!! Terrible customer service. Waiting since June for replacement of a defective sofa. Multiple fails from requested call backs (Never Happens). Out and out lie from the Manager from Llandudno when he said the replacement would be manufactured in UK and with us by September. New due date is later in December. Do not buy from these. They claim they want the order number when answering reviews but still no action. (Order number MAZJ10254) If I could give it a negative number for the review I would. They don't deserve a star. They still want further monies from us before they will issue a refund! Sounds like they are in desperate times.