currently witnessing the worst customer service with DFS. Ordered two sofas in May and were delivered in August. One was the incorrect colour. Delivery team were friendly and apologetic and advised they would speak to the HQ to sort it. 3 months later still no clarity on when the new one will be delivered, unanswered phone calls and emails - nobody seems to care. They have taken thousands of pounds from us as a young family. We want to be refunded the money until rectified but nobody seems to care. Worst service I have ever seen.
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