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Anonymous
All I can say is don’t bother the company does not comply with the consumer rights act 2015 just offer repair after repair to same fault when really they should offer a replacement after first failed repair. Don’t care how the customer is inconvenience spending hours on the phone time in waiting for engineer then don’t even bother going in store to complain because we couldn’t believe what we where told by the manger that all stitching comes apart after two years and we should keep siting in different seats but he will do us a big fat favour and replace the fabric on one side but if it doesn’t match the other side off the sofa we will have to pay for that side to be replaced unbelievable
3 years ago
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DFS has a 1.3 average rating from 818 reviews