If I could put no stars I would,We purchased 2 electric sofas from DFS Basildon, Biggest mistake we ever made. Sofas delivered with 2 faults USB ports not working and making noise when reclining up and down,reported faults same day, 6 weeks later still not fixed Customer service no help at all 30 minutes to an hour to get through, No call back from DFS store manager whe promised just 1 lie after another. If you are thinking of buying from DFS try ring Customer services first to see for yourself,now sofa base as all gone soft service manager came to look and said would not recommend DFS to anyone he said just how they are and did nothing, still got all the faults. Totally disgusted