❌ Please DO NOT order from DFS!!! Save yourself the stress! ❌ We got rid of our old sofas the day before the new sofas were due to be delivered. Overall I have now taken 4 days off work for delivery slots (self-employed so not been earning) that have been booked in & promised over the phone. Only for each time to be a no show!! How can a sofa just not turn up? 4 times? With no explanation whatsoever just ‘I’m really sorry for your inconvenience’ or ‘we can’t get hold of the warehouse’. I have now lost 4 days pay at the worst possible time of year and am facing a Christmas with no where for my family to sit. Including my 96 year old disabled Grandfather who will now have to sit uncomfortably on a dining chair. Really disheartened to see that I am just another dissatisfied customer in the same boat as others 😢 I have never experienced such bad service. What an absolute joke of a company!! The two recliners cost over £4000 so to say it is unacceptable is a massive understatement. I also have a 9 week old baby girl that I cannot sit and relax with in my own home. Overall the experience has caused me a great deal of stress, anger and inconvenience. Yes they are only sofas but for such a big company you would expect so much better.