After telling us a delivery slot we heard nothing. (They later told us the delivery text notification was sent in error). No sofa arrived. We chased for weeks and the delivery for was passed to two separate companies. No information. We were without furniture the whole time - and this is after telling dfs that we have a disabled child who cannot sit in the floor. Awful customer service. No information. I was shocked by how poorly we were treated. They genuinely didn’t care.
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