Had to wait months to have a dining room chair stopper repaired, was originally told they would repair 4 January to be told item wasn't in stock, all email correspondence was dealt with most unsatisfactory and I finally received a phone call to confirm the repair for 6 February whilst on the phone I didn't feel my concerns of waiting seemed an issue to them or that I had a wobbly dining chair for about 7 weeks overall bad customer service
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