Paid over £4000 for sofa and chair. Waited over 26 weeks for it. They arrived wet and stained. Dfs said they’d order another set. Took another 12 weeks. Mechanism for recliner was faulty and had to be replaced within weeks. Service engineer said the cushion inserts were soft and looked like they had been there for years. New inserts were ordered and replaced. Leg fell off the sofa and engineer said it hadn’t been screwed in properly! Mechanism failed yet again. Waited two months for part. Engineer turned up to replace but came without the part! All this time trying to get their after sales service was complete waste of time. Leather is just awful. Independent service person came and said that the leather was not fit for purpose. No help from dfs what so ever. Not sure why they have a 15yr warranty . Not worth paper it’s printed on. Avoid at all costs. Still not resolved.