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Annoyed Buyer
Poor quality. Made a complaint within weeks of delivery, to head office, customer services and store manager. No one cares. Very dismissive attitude, as far as they concerned, there's nothing wrong and I have no reason to complain. Paid extra for foam fill, was told how much better they are, no plumping, great bounce back etc. All BS. They're awful, flattened within weeks and uncomfortable after about half an hr of sitting. Can't flip cushions to even wear either, as they aren't fully upholstered on reverse. Terrible quality, terrible service. Avoid!
6 months ago
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DFS has a 1.3 average rating from 814 reviews