Spent over £3000 on 3 and 2 seater leather sofas. Received in November, and within weeks the sofa seats are losing their shape and dipping in the centre of each sofa, something you might expect a few years down the line. Spoke to the manager in Liverpool who said "We can't tell you how to sot on our sofas bug if you're inclined to get comfy with your legs up to the side, then this will cause the leather to stretch and shift", i replied with should we not have been informed of this by the sales team member (who advised and discussed at length with us the best suite to buy for our needs) who knew it was our first purchase of a leather suite? He told me no, it is my responsibility as the customer who should have done my own research into everything. AVOID DFS AT ALL COSTS, They are friendly and fantastic at sales, kerching to them, but after sales is a different story. Devastated i never went to SCS where I purchased our last sofas who were fantastic in every way.