First time ever bought from DFS Big mistake Had issues with the cushion on my chair from the first week Had a manager out 4 times who said it’s normal for a cover to move around that much and to redress it every day Never heard such rubbish Customer service were good at engaging but no positive outcome Will not accept that a new chair has any fault Don’t even go to the store Always looks so plush They probably spend all day redressing the furniture
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