I purchased my sofa almost 2 years ago when I purchased the sofa I was told that there is 15 year warranty on the sofa.
No info was given regarding cushions that the warranty is only for 2 years.
My sofa cushions have sunk and when we sit our back hurts.
I called and someone came to check and now I have been told that nothing could be done as it is a normal wear and tear.
Extremely disappointed and angry with the way my issue was handled and the lack of customer care.
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