Very dissapointed in the service of DFS Edinburgh. My wife purchased a sofa and side table for delivery to Thailand . I was told that I would get a VAT refund, it is now 15 months later and no refund, having emailed and telephoned seven times no reply to my emails , I have went to see them six times but the manager who we bought it from is almost alway on holiday. His assistant last week when I went in person said that it is is now to late for a refund. Totally disappointed and will not shop in DFS ever again. They only ever replied once to my emails or voice mail. Regards william