The aftersales service from Dfs is appalling. Ours arrived with a recliner not working it took a week to get them to send a so called engineer. Appointment was made from 2pm to 5pm. He arrived at 1.30pm so neither my wife or i was there. My 78 year old mother in law let him in. Apparently He straightened a bent bar then left before 2pm. So we had no chance to check if it was repaied. Absolutely no difference. Still doesnt work properly and ca not get Dfs to answer the phone after 2 days of ringing. Very poor
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