Same day my suite was delivered I rang about the back cushions shocking not enough filler . Looks like an unmade bed when it’s been sat on . A guy came week later and told me that’s how dfs sofas are made now and he was quite happy with it . Didn’t matter that I wasn’t . Absolute joke . He said if I wanted the cushions Fuller I could look for an upholstery to do it which would cost me around £200 and that dfs wouldn’t touch it ! What an absolute disgrace.