If I could give a zero then that's still generous, customer service is absolutely appalling after sales team dont want to know, the managers are rude and arrogant and he actually put the phone down on me in middle of a conversation, do not purchase from here there absolutely disgusting and sofas dont last more than 3 months with out uprising faults, RYAN from the nottingham branch is so rude and arrogant to the point were I am now going into store this week and there going to wish they sorted this out once and for all