STAY WELL CLEAR OF DFS. WORST CUSTOMER EXPERIENCE WE HAVE EVER HAD. We ordered two French Connection Zinc sofas from the Glasgow Branch. First call to check progress, told Factory shut for two weeks. Second call, 3 weeks after purchase, told waiting for fabric for scatter cushions. When we said we didn't want scatter cushions. They said OK, we will start of the sofas. Received the sofas very late. Two weeks after install one of the legs gave way, fortunately no-one hurt. They send someone out to repair. 10 days later, leg gives way on other sofa. We tell them we want our money back, they send someone round who checks the sofas to confirm that all the legs are loose, and that no secondary screws have been used, leaving the holes on the side of the leg empty. There's an ad DFS have been running, a sort of Aardman animation playing up the hand-made in Derbyshire theme. I doubt even Wallace and Gromitt would have been so incompetent. As for French Connection, The DFS website promises says 'The sleek, streamlined shape of every French Connection sofa is the result of years of dedicated experience and skill.' Judging by the quality of customer care and manufacture, DFS couldn't give a FCUK.