DHGate is a fraudulent operation at best. I ordered a product that the vendor, slimming_salon, guaranteed as authentic and was confirmed counterfeit. I requested a refund and disputed the charge with them. I submitted about a dozen photos and 2 videos of the issue regarding the item I received. I also provided photos of the authentic item I thought I was receiving to show the difference between what I received and the real item. They were unwilling to hear my dispute through and kept asking for more photos and videos of evidence to support my case. Their representative also accused me of not knowing what I was ordering and that I was an uneducated buyer, yet I was mission shopping. Ultimately, DHGate never intended to provide a refund and looked the other way when I suggested they were supporting a counterfeiter. Further, once the dispute took effect the seller, slimming_salon, suddenly ran out of inventory and stopped selling the counterfeit item. I STRONGLY ENCOURAGE anyone who reads this review to think twice before shopping at DHGate, there are many better alternatives, or just flush your money down the toilet. DHGate is running a backdoor operation and protects counterfeiters. They do not represent buyers and when you look at other reviews you will find many similar experiences to mine. This is a horrible organization and should be barred from selling in the US, if not the world. BUYER BEWARE!!!!
1 year ago
Read Reviews has a 1.4 average rating from 981 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial