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DHgate.com Reviews

1.4 Rating 995 Reviews
8 %
of reviewers recommend DHgate.com

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DHgate.com 1 star review on 22nd February 2026
Douglas
DHgate.com 2 star review on 28th June 2025
Micheal
DHgate.com 1 star review on 30th May 2025
Harrylucy977 At Gmail . Com
DHgate.com 1 star review on 6th October 2024
Angelina Slover
DHgate.com 1 star review on 1st January 2024
Anonymous
DHgate.com 1 star review on 26th October 2023
Jordan
DHgate.com 1 star review on 26th October 2023
Jordan
64
Anonymous
Anonymous  // 01/01/2019
Fuckers have not responded to 9 emails, and my parcel is still missing after 4 months….
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Posted 1 week ago
Bought goods from SK00007 fobbed me off with alsorts of excuses about my delivery for 3 months in my view items never left please ignore this company like the plauge they are nothing but con artists dh gate were very poor in dealing with a complaint
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Posted 1 month ago
Their prompt response and professional approach made it easy to resolve my withdrawal issue without unnecessary delays. I sincerely value their transparency and the consistent support they provided from start to finish.
DHgate.com 1 star review on 22nd February 2026
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Posted 3 months ago
**** Run dont use dhgate***If I could rank dhgate and freshcreed123 I would give them negatives all the way around. I placed an order with Dhgate on 9/5/25 Order Number: 313607466349 seller Freshcreed123. I never received my order I was informed that my address was incorrect. I reviewed my address, it was correct. Supposedly they sent again. I never received my order. Later I learned my payment was taken, without a resolution. contacted the seller48 times since mid September 2025 with no resolution. In the beginning i was told my order went back to the warehouse. So why dont they refund me???? Because they are theives. Now I can't get any answers, I've wasted time on this shifty site and Im Out $52.98 with no product. So now I have no problem telling my friends and family to go elsewhere. I suggest you do the same thing
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Posted 4 months ago
I bought two items from DHgate. A day or two later, in the early morning, I get an email thanking me for my purchase. To my surprise, someone had ordered two wallets under my name. It had to be an inside job because it was sent to me. I did not give DHgate permission to keep my credit card info. I had to cancel my card and inform all my creditors about the change. What did DHgate do? Immediately, they closed my account. I couldn't even. get tracking information or submit a review.
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Posted 10 months ago
Dealing with my trading issue had become overwhelming, and I was starting to lose hope. Then I found Mrs. Francesca and her team. They were transparent, supportive, and incredibly effective. What stood out was their attention to detail and how they made me feel like more than just another case. In the end, I got the outcome I was hoping for, and I’m so relieved. I highly recommend their services.
DHgate.com 1 star review on 7th July 2025
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Posted 10 months ago
All thanks to your service
DHgate.com 2 star review on 28th June 2025
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Posted 11 months ago
Once I contacted the email provided in my BIO, I immediately noticed a positive shift. They asked thoughtful, relevant questions, genuinely took the time to understand my situation, and never made any false promises. Their sincerity and diligent efforts helped me recover both the investment and profits I had lost to a scam platform. More importantly, they helped restore some of my trust in people. I highly recommend their team.
DHgate.com 1 star review on 30th May 2025
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Posted 1 year ago
Besides the fact that it took over a month for the package to get to the US (Gee, how does Temu and Shein do it so quickly?), but the package then got lost. I had to file a dispute and submit documentation that I did a Missing Mail Request and uploaded the emails I got from the USPS, the last one of which does say they couldn't find the package. But DHGate kept asking me to upload the documentation - at least 3 times - because they said it was invalid. I finally realized that they weren't ever going to reimburse me and this was just a delaying tactic. They advertise that they have Buyer Protection, but they really don't
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Posted 1 year ago
Hope restored—loss aid .com traced my lost funds.
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Posted 1 year ago
DHGate seller: Redbud06. Shipped me product that did not look like the picture. Gave me a refund of $10.00. I paid $70.00 for the suit. The culture is different and see it as an insult if you ask for a refund even if they shipped you something that does not look like the picture. Their website is glitchie and will block you out of certain sites preventing you from uploading proof of scam. They are not willing to work with you.
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Posted 1 year ago
I trusted this platform with my investment, but soon after, I lost access to my funds, and their support team stopped responding. I was heartbroken and feared my £55,400 was gone forever. 𝐋𝐮𝐜𝐤𝐢𝐥𝐲, 𝐈 𝐝𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐞𝐝 𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝟕@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐚𝐧𝐝 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖. Their team was professional, transparent, and required no upfront fees. They guided me through the recovery process and successfully reclaimed my funds. I’m beyond grateful for their help and would highly recommend their services to anyone facing similar challenges.
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Posted 1 year ago
item that was not at all DHgate.com CustOm'er SER VICE (8O5' 41O) 56OO PHOn;E NUm B'er what was pictured. When I tried to return it, they wanted me to pay the shipping. I couldn't find anybody to talk to because the website is massively confusing and loops you back to places you've already been. My disdain for DHGate is immense. I truly hate this company and will NEVER buy anything from them again. Avoid them like the plague. Temu is much better.
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Posted 1 year ago
Horrible company. I purchased an item that was not at all what was pictured. When I tried to return it, they wanted me to pay the shipping. I couldn't find anybody to talk to because the website is massively confusing and loops you back to places you've already been. My disdain for DHGate is immense. I truly hate this company and will NEVER buy anything from them again. Avoid them like the plague. Temu is much better.
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Posted 1 year ago
Awful words fail me. Ordered quite alot of items and most not arrived. Scammers and dhgate do nothing to police it
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Posted 1 year ago
I got screwed. They said my order was lost and then deactivated my account!!!! THIEVES!
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Posted 2 years ago
Scam scam scam. Ordered some cufflinks they took the order and took the money and then sent something completely useless and different from what was ordered despite requesting a refund , DHGate refused the refund and the seller got my money for junk . Never ever use this company. They advertise items they don’t have and never ever did . In Britain they would have been closed down long long ago . Just scamming Britains !!
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Posted 2 years ago
Do not use this Company nasty smelling perfume which gave me a rash and they refused a refund
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Posted 2 years ago
The First Epistle to the Corinthians contains the earliest known mention of the Last Supper. Dhgate Customer service8O'53O1-7O42 four canonical gospels state that the Last Supper took place in the week of Passover, days after Jesus's triumphal entry into Jerusalem, and before Jesus was crucified on Good Friday
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Posted 2 years ago
Shipper (designer 88) is not sticking to their agreement for designer women bag…not surprising they won’t allow you to copy/paste product
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Posted 2 years ago
DHgate.com is rated 1.4 based on 995 reviews