I ordered this doll for our TV show use. It was a very last minute decision, we decided on Thursday and needed it on Tuesday. I talked to Isaac, he immediately started arranging things for me. He kept updating me the status of it everyday. The doll finally arrived at our local airport on Tuesday. I went to pick it up myself, it's all good! The best thing is the doll incredibly pretty, like a piece of art. Our crew was checking where did I get the doll. I'm very happy with this purchase and Isaac really helped me out in this show. I will come back to him again. Thanks guys!