Michael F
Here is a list of some of the parts of the experience of purchasing from Digital Devices that I was unhappy with: * The "In Stock" status on the website is clearly fake - the items we purchased were ordered in from the supplier on approximately a two week lead time * Despite talking at length to a "web chat" person, someone from Digital Devices then phoned me and asked for all the same information again * The sales person phoned me, despite me saying to the web chat assistant I preferred to communicate through e-mail. * Despite me having not given a phone number, they had obtained one without my permission from the Internet (which is admittedly public information) * Once we agreed to order, the salesperson was contacting several times per day to confirm payment. * As soon as we paid, they then went silent, and were very slow to provide delivery updates * Once we did finally get a delivery date (almost a week after ordering), this was also incorrect. * First, the salesperson tried to add more delay, saying that was the date it would be delivered to Digital Devices, and we would receive it two days later. * But then, without any further notification, the server arrived directly at us two days before the agreed delivery date. * Normally, this would be a good thing, but I had explicitly told the sales person that the office would be shut for two days, so having at arrive that date was potentially very inconvenient. * Since purchasing, I have been contacted by the sales person on numerous occasions, saying that we seem to be a company that wants to purchase Apple Mac equipment - we do not use Apple Macs, and I do not know why the sales person things that we do. * Every time he phones, I say that we don't use Apple Macs, but he will always phone again a few weeks later, and say the same thing.
5 years ago
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Digital Devices Ltd. has a 4.7 average rating from 381 reviews
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