Initially I had some problems with depositing amounts and minimum transfer charges from my bitcoin wallet that I was unaware of when I first deposited money I will say these fees need to be more attainable prior to a customer actually depositing money and wanting to transfer their bitcoin to another address to minimise customers Having issues with the Unknown minimal amounts but upon awaking the following day and speaking with Josh or one of the customer service agents who Provided outstanding customer service to the situation and predicament I was in with my bitcoin and wanting to transfer back into AUD into my account he’s Patiently answered my many many questions regarding bitcoin and transferrals as I am very new to buying bitcoin and in the end he provided me the help I needed to request my money back into AUD and back into my bank account although I was disappointed I was not able to send my bitcoin to my nominated address due to the fees and minimal amounts I am very pleased Josh was able to assist me with getting my AUD funds back into my bank account and the patients he provided with me.