Absolutely horrified at what I’ve had to experience with Dingmaster Bristol these last few days. My vehicle had gone in for repair, I was given a courtesy car to which the driver literally just handed me the keys & left. Nothing signed, no checks done, no discussion regarding the vehicle. When I went to use the vehicle a tyre error appeared on the dashboard. I took it to check the tyre pressure & put some air in tyres (which should of all been done before the vehicle was given to me). 2 days later the tyre blows! I’ve had to call out my recovery & have the tyre replaced. I called Dingmaster to advise, I also asked where I stood with the costs due to the fact that there were no checks done on arrival, no liability paperwork signed or anything. This was their drivers error! The manager Wayne Stratford completely jumped down my throat! ‘Oh so your expecting me to pay for a tyre you burst!’. No I’m asking you to simply refund me for a tyre I’ve paid for on a car that you’ve provided that was not checked!! He was rude & obnoxious. How this man is employed to deal with customers I do not know! If your staff had done as they should of & everything was in order I would have completely accepted liability & the cost of the tyre. You have taken no responsibility what so ever! Absolutely disgusting.