I placed the order on a Wednesday as I needed a new car seat urgently. I only went with this company as they were the only ones with it in stock with fast delivery available. So I paid for express delivery so I could get it next day. 2 days later I phoned about order to be told it hadn’t been shipped and it wasn’t in stock. They offered me the same car seat without additional accessory which we had to accept as we needed seat and the accessory would arrive a week later. The shipment was then sent to me express for next day but arrived really late in the evening. So poor service, product not actually available and delivery service was shocking