David and Lucy were extremely helpful when we ordered our pram and car seat. We had initially ordered a Cybex i Cloud Z and the iCandy Peach All Terrain, but due to Covid-19 the pram was not available due to supply issues. David was wonderful, responded quickly to our emails and offered alternatives without taking us over budget. We were able to choose a like for like alternative, including a 3 wheel configuration option. We were able to collect our pram and car seat just before lockdown from their shop. Lucy was very friendly and helpful at a time of worry and uncertainty. David again was fab at responding and chasing the suppliers for the 3 wheel configuration, which required the item to be sent at a later date, again due to supply delays linked to the pandemic. The wheel arrived when estimated (6/7 weeks later) and we were supplied with the tracking information so we knew when to expect it. We had a good experience buying with Direct 4 Baby Ltd and would highly recommend them in future. Thank you!!