Direct Ferries is the worst company anyone can travel with, , I purchase 2 tickets from Sorrento to to Capri on line and when we got to the pier their tickets were not honored, they told us that we needed some kind of tickets that were never sent to us. at the pier in Sorrento going to Capri, we Had to buy new tickets. On that day I wrote them an email explaining what was happening to no avail, they never answered. I have written several emails and there’s no answer on their behalf, I requested and demanded a refund and nothing. DO NOT USE THESE PEOPLE THEY WILL ROBBED YOU.