This company are total rip off . Never ever deal with them again . Absolutely shocking treatment we changed original booking and they charged £43 for this to be told a week before due date to travel that the booking was not available and said they sent a email to say this . We never had a email . When asked to send us proof they only say the date and time they so say sent it . Absolute rubbish never had a email and we could not make another booking as they claim we missed the booking . Furious as they will not refund . I am so shocked at the comments about this company from others with sim problems. I hope karma bites them on the ass 😡😡