On the 05th August I ordered 3 pairs of Galvin Green trousers, one pair was not due in until 19th August so for whatever reason the whole order was held back and it was only when I chased that the two, in stock, pairs that they were sent. Whereas, if I had ordered individually the order would have been sent out. The Out of Stock pair were due in on the 19th August, as yet they have not appeared or have I been advised of any delay. Not a great customer experience on this occasion. The good news is that the quality of the products I have received is excellent, just let down by the service.